Compliance, Security & Verification

Compliance, Security & Verification (KYC)

We require a valid Proof of Identity (Passport or National ID) and a Proof of Residence (Utility bill or bank statement issued within the last 3 months).

Most accounts are reviewed and verified within 24 business hours.

Common reasons include expired documents, low image quality, or details (like address or name) not matching your registration.

We adhere to strict regulatory standards by keeping client funds in segregated trust accounts at top-tier banks.

We comply with global AML and Counter-Terrorism Financing regulations, which include monitoring transactions for suspicious activity.

Still Have Questions?

Client Support (24/7)

Client Support (24/7)

  • Email: [email protected]
  • Live chat: Via Client Portal (best for account queries)
  • Phone +971 58 507 7101
  • IBs & Affiliates

    IBs & Affiliates

  • Email: [email protected]
  • What to include: your website/channel, GEOs, traffic type, expected volumes.
  • Compliance & Legal

    Compliance & Legal

  • Email: [email protected]
  • Use for: due-diligence requests, licence verification, policy questions, complaints.
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