Getting Started

Getting Started & Account Management

We are a globally leading multi-asset broker authorized and regulated by the FSC Mauritius and the FSRA Saint Lucia, providing seamless access to over 3,000 trading instruments.

Yes, absolutely. My Maa Markets welcomes both beginners and experienced traders. You can start with a demo account to practice, and once you're comfortable, move to a live trading account.

Opening a live trading account with My Maa Markets is completely free. However, trading activities may involve minimum deposits, spreads, commissions, or swaps depending on your account type.

My Maa Markets offers multiple account types to suit different trading styles, including beginner-friendly accounts and professional-grade options with tighter spreads and advanced features. We offer four primary account tiers tailored to different experience levels: Standard ($250 min), Trader ($1,000 min), Premium ($5,000 min), and VIP ($10,000 min).

To register with My Maa Markets, simply: visit the official website, click on "Open Account", fill in your personal details, verify your email and mobile number, and upload the required documents.

Yes. To comply with regulations and ensure account security, My Maa Markets requires identity verification (KYC), including proof of identity and address.

Account verification with My Maa Markets is typically completed within 24 hours, provided all documents are submitted correctly.

If you're not receiving your code: double-check your phone number or email, ensure your network connection is stable, check spam/junk folders (for email), wait a few minutes and request a new code. If the issue persists, contact support at My Maa Markets.

Verifying your mobile number helps My Maa Markets secure your account and enables important notifications related to login, withdrawals, and security alerts.

Email verification ensures you receive account updates, trading notifications, and important security alerts from My Maa Markets.

You'll typically need: a valid government-issued ID (passport, driver's license, etc.) and proof of address (utility bill or bank statement).

Common reasons include: unsupported file format, file size too large, or poor image quality. Make sure your documents are clear and meet the upload requirements of My Maa Markets.

Yes, My Maa Markets allows clients to open multiple trading accounts under one profile, depending on their trading needs.

Try using a different network, restart your device, or request the code again. If the problem continues, reach out to the support team at My Maa Markets for assistance.

Some details, like password and contact information, can be updated anytime. However, changes to account type, base currency, or platform may require creating a new account with My Maa Markets.

Yes, My Maa Markets may not offer services in certain jurisdictions due to regulatory restrictions. It's best to check with the support team for the latest list.

You can register directly through our website by providing your personal details, financial background, and valid ID for verification.

Yes, we provide a free, risk-free demo account on the MT5 platform that mirrors live market conditions for practice.

Yes, we adhere to strict data protection regulations and our Privacy Policy outlines how we safeguard your information.

Still Have Questions?

Client Support (24/7)

Client Support (24/7)

  • Email: [email protected]
  • Live chat: Via Client Portal (best for account queries)
  • Phone +971 58 507 7101
  • IBs & Affiliates

    IBs & Affiliates

  • Email: [email protected]
  • What to include: your website/channel, GEOs, traffic type, expected volumes.
  • Compliance & Legal

    Compliance & Legal

  • Email: [email protected]
  • Use for: due-diligence requests, licence verification, policy questions, complaints.
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